FAQS

Custom Options

General

Do you have factory verifaction certificate and products testing report?

Yes. We appreciate Corporation Social Responsibility and are a member of Amfori BSCI, addtion to our products successfullly passed test of EN12520:2015 (Strength, Durability and Safety), REACH Regulation(EC) No 1907/2006(Polycyclic Aromatic Hydrocarbons), EN ISO 5077:2008/EN ISO 3759:2011/EN ISO 6330:2012(Dimentional Stability to Washing), ISO 105 C10:2006 (Colour Fastness to Washing), ISO 105-X12:2016 (Colour Fastness to Rubbing), ISO 105-B02:2014 (Colour Fastness to Light), ISO 13938-1:1999(Bursting Strength), BS 5852 Part 2:1982 (Flammability Test) and FSC certified.

What are the countries for exportation?

Our chairs and tables are exported to the United States, Canada, the United Kingdom, Germany, France, Russia, Poland, Turkey, Italy, Spain, Morocco, Algeria, Nigeria, South Africa, Saudi Arabia, Kazakhstan, Uzbekistan, India, Malaysia, Australia, New Zealand, Mexico, Brazil, Argentina.

Products

What kind of package do you use?

Proper package like bubble bags, flat PE bags, corner protector, form boards, and corrugated cartons will be used to protect our chairs & tables from abrasion and damage.

Whats your main products?

Leukhome specializes in dining chairs, dining tables, coffee tables, console tables and side tables, lounge chairs, bar chairs and more.

What's your MOQ?

The minimum order quantity for all our products is 5 pieces.

Customization

Can you provide products with customer's design?

Beyond our curated collections, LeukHome offers tailored furniture and homeware solutions to match your unique needs. Whether reimagining dimensions, materials, or styles for residential, commercial, or outdoor spaces, our design and production teams collaborate closely with you to bring bespoke concepts to life.Ready to create something exceptional?Contact our customization specialists today to discuss your project’s scope, timeline, and pricing.

How do you control the quality?

To ensure customer receive our products in sound state, Leukhome conducts a self-inspection with high-quality standard on raw matericals, semi-finished product and finished products. Our products are qualififed to pass the third party test like SGS, TUV or BV.

Service

Do you have your own R&D design Team?

Yes. Leukhome experts guide you from optimizing your concept to the construction of your chairs & table design. Professional insights and recommendations are provided to your ideas, eliminating possible flaws in your design.

How can I track my order?

Once your order ships, you’ll receive:

A tracking number via email/SMS.

Real-time updates on delivery status (estimated time window included).

Contact our support team at olivia@leukhome.com for urgent inquiries.

How do I contact customer service?

Live Chat: Click the icon on our website.

Email: olivia@leukhome.com

Payment

What payment methods do you accept?

Leukhome is experienced in shipping goods to global markets and has flexible payment methods. We accept payment via Paypal, Credit Card, etc. Please contact us for detailed discussion.

Shipping

What kind of shipping service can you offer?

For global export countries, we provide DDP (Delivery Duty Paid) service (for the United States, Canada, the United Kingdom, Germany and France, we provide free delivery within 10 days for local warehouse goods). There is no need to pay additional taxes and other fees, we will deliver the goods to your designated location.